Delivery & Shipping

4 elements of a successful Click & Collect operation

The ‘Collect from Store’ delivery option has proven to be a great success for bricks and mortar retailers, including John Lewis, Tesco and many others. Often branded ‘Click & Collect’, customers value its convenience and low cost (or even no… READ MORE>>

Why you should use a multi carrier strategy

Some online retailers have recognised that having a single carrier delivery all of their customer parcels is not enough. Instead a growing number are using a number of different carriers – also known as a ‘multi-carrier’ approach – to take… READ MORE>>

How to reduce shipping and delivery costs

Cost of shipping and delivery is a perennial hot topic, particular with customer demands for low cost or free delivery. There are a number of ways that the costs can be reduced, by taking a closer look at the customer… READ MORE>>

UK parcel delivery services

The following is the list of the main UK organisations that provide parcel delivery services  for  ‘1 man’ parcel shipments, from UK based fulfilment centres to delivery addresses across the UK. These services include, delivery to the door of a… READ MORE>>

Delivery Service Review: Shutl

eCommPoint is reviewing various delivery services offered by carriers, fulfillment houses and other delivery solutions to assess how customer expectations are set and how the overall customer experience is managed throughout the journey from order to delivery. Today we are… READ MORE>>

Common UK delivery options

In the UK, there are a plethora of carriers and delivery services that can enable retailers and shippers of all sizes to offer a range of delivery options to suit their online customers. Providing convenient and cost effective delivery options… READ MORE>>

What to find out about a new carrier service

Your business may be in the process of selecting a new carrier or courier, or implementing a new carrier service. Before signing on the dotted line, there are a number of things to check with your carrier that will reduce… READ MORE>>

Delivery Service Review: Amazon Locker

eCommPoint is reviewing various delivery services offered by carriers, fulfilment houses and other delivery solutions to assess how customer expectations are set and how the overall customer experience is managed throughout the journey from order to delivery. Today we are… READ MORE>>

Delivery options: download the UK retailer report 2013

Find out how the UK’s top retailers use delivery options to attract customers and increase online sales, with our free white paper UK Online Retail Delivery Options Report 2013, a comparison of UK’s top Online and Multi-Channel Retailers. In this… READ MORE>>