Website and Online Selling Experience

Common UK delivery options

In the UK, there are a plethora of carriers and delivery services that can enable retailers and shippers of all sizes to offer a range of delivery options to suit their online customers. Providing convenient and cost effective delivery options… READ MORE>>

Distance Selling Regulations – the basics

Editor’s Note: The Distance Selling Regulations are being replaced by the Consumer Rights Directive. The UK implemented this change on the 13 December 2013 and online sellers will have 6 months to ensure that they comply with this new legislation.… READ MORE>>

Optimise delivery options to convert more customers

Delivery options and charges are a major consideration for customers in their buying decision when shopping online. While preparing our UK Online Retail Delivery Options Report 2013, we found that most retailers consistently and clearly presented their delivery proposition throughout… READ MORE>>

How your Product Page links to Delivery Success … and Customer Satisfaction

The Product Page information is inextricably linked to how satisfied your customer is when they open the parcel or package. Below are some guidelines as to how Product Page information and the associated delivery and returns information will help your… READ MORE>>