Tag Archives | customer experience

The Weekly Round Up! Best practice fulfilment customer experience for ecommerce

After a long week, it is good to have some time to reflect and review some of the highlights on fulfilment best practice – and to contemplate how they could help your business to enhance customer experience, strengthen brand loyalty… READ MORE>>

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Customer Fulfilment Experience: greenfingers.com

This is a next in a series of ‘road tests’ of a UK retailer’s online channel and the overall fulfilment customer experience. Aspects that affect the overall customer experience are reviewed, including: product pages, online help and FAQs basket, checkout,… READ MORE>>

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Elements of a great fulfilment customer experience

The word “fulfilment” often conjures up visions of warehouses, boxes and delivery couriers. All quite distant from the glamorous side of selling online: SEO, design, UX, images and copy writing. However the way in which operations are executed and how… READ MORE>>

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Fulfilment customer experience: The White Company

This is a next in a series of ‘road tests’ of a UK retailer’s online channel and the overall fulfilment customer experience. Aspects that affect the overall customer experience are reviewed, including: product pages, online help and FAQs basket, checkout,… READ MORE>>

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