Tag Archives | delivery options

Online fulfilment customer experience: Learnings from the US

Recently I visited Columbus, Ohio to attend the Operations Summit. While I was there I took the opportunity to look around online and in the retail stores to see whether there were any tips and tricks that enhance the overall… READ MORE>>

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Common UK delivery options

In the UK, there are a plethora of carriers and delivery services that can enable retailers and shippers of all sizes to offer a range of delivery options to suit their online customers. Providing convenient and cost effective delivery options… READ MORE>>

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Delivery Service Review: Amazon Locker

eCommPoint is reviewing various delivery services offered by carriers, fulfilment houses and other delivery solutions to assess how customer expectations are set and how the overall customer experience is managed throughout the journey from order to delivery. Today we are… READ MORE>>

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Optimise delivery options to convert more customers

Delivery options and charges are a major consideration for customers in their buying decision when shopping online. While preparing our UK Online Retail Delivery Options Report 2013, we found that most retailers consistently and clearly presented their delivery proposition throughout… READ MORE>>

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Delivery options: download the UK retailer report 2013

Find out how the UK’s top retailers use delivery options to attract customers and increase online sales, with our free white paper UK Online Retail Delivery Options Report 2013, a comparison of UK’s top Online and Multi-Channel Retailers. In this… READ MORE>>

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