Tag Archives | shipping

Why you should use a multi carrier strategy

Some online retailers have recognised that having a single carrier delivery all of their customer parcels is not enough. Instead a growing number are using a number of different carriers – also known as a ‘multi-carrier’ approach – to take… READ MORE>>

READ MORE

Continue Reading

How to get started with same day delivery

Same day delivery is a hot topic at the moment. If you are thinking about offering a same delivery service  the following 7 points will give you some ideas and for food for thought about setting it up in your… READ MORE>>

READ MORE

Continue Reading

Fulfilment Customer Experience: New Look

This is a next in a series of ‘road tests’ of a UK retailer’s online channel and the overall fulfilment customer experience. Aspects that affect the overall customer experience are reviewed, including: product pages, online help and FAQs basket, checkout,… READ MORE>>

READ MORE

Continue Reading

Choosing a fulfilment services provider

Whether you are starting out online or your business has outgrown your current storage location, using a fulfilment services provider (also known as a 3rd party fulfilment house) can be a beneficial step in growing your business. There are many… READ MORE>>

READ MORE

Continue Reading

Fulfilment customer experience: Zara

This is a first in a series of ‘road tests’ of a UK retailer’s online channel and the overall fulfilment customer experience. Aspects that affect the overall customer experience are reviewed, including: product pages, online help and FAQs basket, checkout,… READ MORE>>

READ MORE

Continue Reading